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▶ Program Overview

Technical Assistance Services

▶ Technical Assistance
▶ Emergency Assistance

Product Warranty & Repair Services

▶ Expedited Replacement
▶ Warranty Service
▶ Repair Service

Maintenance Services

▶ Expedited Replacement
▶ On-Call

Consulting Services

▶ Consulting Service

Support

Emergency Technical Assistance Service

This contract service provides access to our on-call support specialists on a 7x24-hour basis. It's use is intended for emergency situations where telephone access to a specialist is required to deal with a product failure in situations causing a service outage.

Turnaround	Sagaxis will provide immediate support.
Service Duration	This service is available on a contract basis and is available for a one-year term.
Freight In	Not applicable
Freight Out	Not applicable
Availability	This service is available on an immediate basis.
How to Order	To order the Emergency Technical Assistance Service, a Purchase Order specifying the type of service requested must accompany the order. Upon completion of processing, the service will be activated immediately, on the date specified by the order.